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Manager content → Disciplinary & Grievance

Disciplinary Matters (Manager) (Dis-MGR-24)


Description
Issues can inevitably arise in any organisation. This course explains the proactive processes managers can put in place to enable compliance, as well as how to manage potential matters of misconduct informally and formally.

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Content
  • Section 1
  • Step 1 :: Introduction (7:56 min)
  • Step 2 :: Informal resolution (5:42 min)
  • Step 3 :: Investigation (8:25 min)
  • Section 1: Disciplinary Matters Manager Test
  • Section 2
  • Step 4 :: The formal process (13:02 min)
  • Step 5 :: Record keeping (2:48 min)
  • Step 6 :: Hints and tips (1:23 min)
  • Section 2: Disciplinary Matters Manager Test
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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